Nakumah Arts Policies

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The following policies and information apply to both the Deviant Art Commissions and Esty Shop orders alike. Please read carefully before proceeding to order a commission or a product. You can easily visit the shop page to view the information: www.etsy.com/shop/Nakumah/poli…


Wecome:


Welcome to Nakumah Arts, where you can buy a variety of handmade items, digital downloads and even request custom commissions.

Products and commissions alike can vary from wears, such as jewelry, clothing and head wear; to full art decor, such as drawings and paintings on a variety of surfaces including large canvases.

What is the shop all about? (to be updated)

Who is Nakumah? (to be updated)

What can I find in the shop?
Here at Nakumah, you will find a wide variety of items from simple handmade supplies to full products for your delight. Handmade jewelry, from beading, knotting and other techniques. Headwear that includes hand painted caps, Animal Hoods, and handmade hats. T-Shirts with unique designs you will not find anywhere else. One of a kind paintings of many styles and mediums like surreal art in Watercolors or portraits and landscapes in acrylics. There’s plenty to choose from and plenty more to come. Custom Commissions are the best! You get to request a unique design all your own for you to keep as a hand painted cap, a custom t-shirt, a unique animal hood, a painting, or as anything else the shop offers! All while supplies last.

Payment:


(For deviantArt users, you may pay with points but should refer to the commissions widget to order)

The payment methods accepted are Pay-Pal, Credit Cards such as Visa or Master Card and Etsy Gift Cards for orders made online.

Orders made on a face-to-face basis, that is in person, are to be payed with cash after signing a commissions order agreement.

Taxes:

Taxes are not included nor are they charged when purchasing products from the shop or orders signed in person.

Deadlines:

*Custom commissions ordered from the "Custom Commissions" section from the shop must be paid within a month after the notification of the product's completion has been sent to you through your preferred contact method.

*Orders made from the online shop should be paid inmediately in order for product creation to commence.

*All orders made on a face-to-face basis can be paid gradually on a weekly or monthly basis where ever applicable after a notification has been sent through your preferred contact method, since these will likely be treated as custom commissions. Some orders may require a down payment of $5 - $10 for specific products.

Cancellations:

All cancellations must be made within the first week of the each and every order made for a full refund to be made. Any cancellations made after the first week will NOT be REFUNDED!

(Deviant Art Exeptions: Commission Point Orders valued beneath 80:points:)

Shipping:


All shipping will be sent through the United States Postal Service (USPS). The grand majority will be shipped as Priority Shipping, payed by the buyer, which will include client's signature confirmation.

Package arrivals may vary depending on your location, since some packages will take longer than others when being shipped to or from countries out side of United States.

Products will be shipped from Puerto Rico.

(DA Digital delivery will be via Note or E-mail)

Refunds & Exchanges:


Refunds are given only if the order was cancelled within the first week after it was placed. This is because any and all payments made are used for the materials put into your product. By the time the first week has passed, the product would most likely within the finishing stages of its production and will soon be shipped to the address provided.

The shop does not accept returns, however, if you receive your product and it presents defects, simply contact the shop owner about your product and include photographic evidence. If it is considered eligible, you will be sent another product from the exact same listing you had ordered. In other words, we will replace your recent buy with a new one.

*One of a kind products, such as original paintings, jewelry or drawings will not be eligible for reproduction (replacement).

*Products that have been sent and have not been reported within the first two weeks of reception will not be eligible for reproduction (replacement).

*The shop is not responsible for any damages occurred within your care of the product. The shop will not be responsible for stolen or lost items. The shop will not be responsible for damages caused by others. The shop does not provide coverage for any of the products other than the shipping and handling insurance. Flood damage, fire damage, pet associated damage, etc. will not be covered by the shop or the warranties offered.

Additional Policies & FAQ's:


Before Ordering

Time & Effort Each piece takes time. The amount of time it takes to make each piece can vary from a few days to months depending on the type of product to be created, amount of detail, the materials required and the surface chosen, size and the medium used to bring it to life. However, for all the time it may take, there is an advantage for your patience in the following policy.

Policy Guaranty:
Consumers don’t have to pay a cent until they have seen a preview of the job completely finished, and finished to their satisfaction. This means, that unless you have been provided with a preview, you don't have to pay right away. This applies especially to Custom Commissions.
However, the product will not be sent by mail, by e-mail for full download or delivered personally (if you are within my local region) until the full price has been paid. This policy ensures a mutual advantage for both the consumer and the producer of the product.

Exceptions: Orders made online. Products listed in the online shop should be paid immediately for the production process to begin, with the minor exception to listings from the Custom Commissions section.

Warning:
*Any and all requests for sexual themes, unnecessary nudity or anything related to such will be denied. Blood, Gore, Violence and Macabre and Horror are available for request so long as they follow this norm. Vore is a type or sexual theme and will not be accepted.

*Consumers must be 17 or older in to order graphically mature content.

*Third Party Content such as content owned by other companies or artists such as Hasbro, Funimation, Viz Media, Gameloft, Ubisoft, Bungie, 343, etc; will also be denied. The use of such content in my artwork suggests copyright infringement and will damage the level of originality of my work. Any artwork or products produced that is related to such can only be purchased from the Fan Art section of the shop.

Exceptions for Deviant Art: Commissions solely based on Original Characters made, created & designed by you of which you are ordering additional art or products to honour them.

Deviant Art Gallery Featuring Information:

All artworks produced under this commission offer will be featured in my gallery as part of my online artist portfolio for viewing. Such artworks will not be available for free download or purchase as premium content. They will be water marked and contain my artist’s signature.

Consumers will be able to find their art in the “Completed Commissions” folder of my deviant gallery.

Facebook Page Gallery Featuring Information:
All products available, previously sold or soon to come can be previewed in the Photo Gallery of the "Nakumah AW Arts" page. Completed Custom Commissions will be featured in the "Completed Commissions" album of the Photo Gallery.

Nakumah Arts by Nakumah


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Thanks for reading.
Nakumah out...

© 2014 - 2024 Nakumah
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